Support
Most questions about Crestbreak are answered below. If yours is not, write to us and a person will read it.
Does Crestbreak cost anything?
No. There is no store, no coin pack and no subscription anywhere on this site. Play is free, and no purchase is necessary at any point.
Can I buy or cash out coins?
Neither. Coins are virtual play tokens with no cash value. They cannot be bought, sold, transferred or redeemed for money, goods or credit of any kind.
Why did my balance go back to 2,500?
Balances are held in the browser session only and reset whenever the page reloads. That is intentional — there are no accounts and nothing is stored on our side.
What rule does the dealer follow?
The house draws while its total is 16 or lower and stands on any 17, soft or hard. The rule is identical in every round and is printed on the game page.
How does a natural blackjack pay?
An ace plus any ten-value card on the opening deal pays 3:2 in virtual coins. If the house also holds a natural, the hand is a push and your stake returns.
Are the cards actually random?
Yes. Each shoe is a full 52-card deck shuffled with a Fisher–Yates pass and dealt from the top. No hand is scripted or weighted in either direction.
Do I need an account?
There is nothing to register. Open the page and the table is live — no email, no password, no profile.
How old do I need to be?
18 or older, everywhere. See our responsible play page for the full position.
The table will not load. What now?
Crestbreak needs JavaScript enabled. If it is on and the table still does not appear, refresh once, then try a different browser and tell us what you saw.
GET IN TOUCH
Write to the studio
Send anything — a bug, a scoring question, a note about the design — to:
We read every message and aim to reply within two working days. There is no queue system and no ticket number to keep hold of.
If you are reporting a fault at the table, it helps enormously to include your browser, your device, and what the hand totals showed when things went wrong.
BEFORE YOU WRITE
Two things we cannot do
We cannot restore a lost coin balance, because balances are never stored anywhere to begin with. Press reset instead — it costs nothing.
We cannot convert coins into money or anything else of value. No mechanism for that exists on this site and none is planned.
18+ Players must be 18 or older
Free social play — no purchase necessary
No real-money wagering, ever